** CLIENT INFORMATION – Corona Virus / Covid-19 **
RCVS guidance on managing the risks relating to Covid-19 currently remains unchanged. Each practice is responsible for their own risk assessment and for implementing their own risk management procedures.
We have reviewed our current procedures taking into consideration the high humidity from the hydro pool, consultation areas with limited space and the need for adequate ventilation.
The following procedures will therefore remain in place until fully revised data and governing body guidance is available.
1. One person at a time in reception.
2. We respectfully request that clients continue to wear a face covering at all times whilst inside the building unless they have been declared exempt.
3. Clients will now be able to wait in the reception area whilst their pet is in the consultation room or hydrotherapy room but will be asked to wear a face covering.
4. The main entrance door will continue to be kept locked between appointments for the safety of our staff and clients.
Thank you for your continued understanding and support, CS Animal Hydro & Physio